What our customers are saying about The Desktop Dispatcher

Donna - Kent Clean Septic Service, LLC-

"We are in the Septic Pumping and Septic Inspection business and really needed to bring our software into the 21st century.  We were always in fear that at any moment we could lose our customer database because we really did not have a reliable backup, and due to the antiquated program we were working with at the time.  Even if we did have a backup, we would have never been able to get it restored, how scary is that!  Mark with Custom Desktop Solutions was able to personalize our program, which involved managing both services and merging the two at the same time.  We are also on a server now so I don’t have to worry about losing my information, and I can log into my program from anywhere.  Mark was able to carry over our 35K plus customer database into the new program, create a report for our inspections, and be able to create an email reminder for our pumping customers (which saves us a ton of time, as we use to send out postcards which was so time consuming).  Mark was very professional, and personable throughout the whole process.  He took the time in getting to know how & what our company does which allowed him to “custom design” our needs in this program.  I would highly recommend Custom Desktop Solutions!"

 

Tom Maheras- The Hood Doctors

"The time savings from using TDD is amazing.  We have been able to increase productivity from office staff without having to add new hires.  Customer service and support is top notch, no other solutions come close.  Truly an amazing product."

 

Carlos Toro- Security Lock and Safe

"Constent Organization is key, for progressing and not becoming victim to the perpetual motion of this fast paced, and rapidly blooming Locksmith field.  As ones business grows, they are in need  of well needed additions and upgrades to their systems.  We ran in to that situation, and became nervous attempting to find something that was as fluent and user friendly as the specially created dispatching system we had before, it met it's last functional breath.  

As we searched, we where introduced to Desktop Dispatcher.  Of course, at first we where skeptical about the whole thing, but gave it a chance.  As the more time I was able to explore through it, I was able to see the many different functions that it possessed, and seen the benefit the company can gain from it.  That was the beginning of a great relationship.  The capabilities of TDD was exactly what was needed for us.  I feel a whole lot more comfortable knowing that I can access all our info, and that same info is available to all  the tech, while they are on the job.  I am glad that we decided to go the route leading to TDD.  And if any one was to ask me for directions to the land of dispatch organization, I can comfortably give them accurate directions to TDD. "

 

Javier- Almac True Value Hardware

"Hi. My name is Javier form a company called Almac True value Hardware we provide a Handyman service in, which we use desktop dispatch for our outside work as will in store repairs. We been using Desktop Dispatch for the past three year and it has been a blessing, compared to the way we use to do dispatch it is a huge time saver. Back in the days we had a very large work board were we posted the jobs  for the week now we have two weeks of jobs  on a couple of strokes of keys on your keyboard from your pc on the corner of your desk . Never mind the space you are saving in the office walls, how about the file space in your cabinets to your archive space in your basement. Now all of those jobs are fingertip away. With history on all yours customer so you can see your previous jobs done for that customer. Tracking your technician to job site and getting direction for site to site, it is a time saver all around. There are some new upgrades with the use of an iPhones or blackberry phone. I cannot wait to get started on that. Desktop Dispatch has made a different in our business. I have and will keep recommending The Desktop Dispatcher to all."

 

Barb Eddy- Moore Building Mechanical Services

"Mr. Fleming is always available and helps me with whatever problem I maybe having.  He has helped me with custom changes to the program that made my job easier as well as came up with ideas to save the company money. "

Order Dispatch Software for Windows, Mac, iPhone & iPad

We are happy to accept payment via PayPal or Bill Me Later

You do not have to have a PayPal account to use their services.



Step 1
Download an Order Form Here. You Will need Adobe Reader to open this file.

Step 2
Purchase your copy of The Desktop Dispatcher

Features and Pricing Options Regular Version $500.00 Pro Version $700.00

*New*

Unplugged

$900.00

Create, sort, track, print work orders and customer lists. Includes Open and Closed calls. YES YES YES
Push customers, inventory items and invoices to Quick Books Pro on Mac and PC. NO YES
e-mail your calls to cell phones, pagers, P.D.As and more. YES YES YES
Accessible on iPhones and iPads. YES YES YES
Networks Fully Networkable
Requires FileMaker Pro. Sold separately.
Fully Networkable
Requires FileMaker Pro. Sold separately.
Fully Networkable Requires FileMaker Pro. Sold separately.
Automatic Inventory Management YES YES YES
Create invoices YES YES YES
Thank You letters YES YES YES
Late Notices YES YES YES
Tax / Income Reports YES YES YES
Statements YES YES YES
Stores employee info. YES YES YES
Build proposals YES YES YES
Build routs for your drivers / techs. NO YES YES
Build reports on completed jobs YES YES YES
Publish info to the web Requires FileMaker Pro Server Requires FileMaker Pro Server Requires FileMaker Pro Server
Track your customer's equipment. NO

Yes / Watch

YES

YES
Set individual PM schedules for each piece of equipment. NO

Yes / Watch


YES

YES
Enhanced Customer List view shows Open work orders, service history, equipment invoices and more. NO

Yes / Watch


YES

YES
Lets you build group items to save space on work orders and invoices. NO

YES

And they Push to Quick Books too.

New mapping feature lets you plot all your open jobs on one map. NO

Yes / Watch

YES

YES
Create and track projects that require multiple trips or days to complete. NO

Yes / Watch

YES

YES
Allows you to create individual passwords so that when techs log in, they only see their work orders. NO YES YES

Works with an optional plug-in that lets you push and pull information with Outlook. (Windows or Mac) Instantly push appointments to Outlook from TDD

NO

YES

Sold Separately ($125.00)

YES

Sold Separately ($125.00)

Works with an optional plug-in that lets you push and pull appointments to iCal.

NO

YES

Sold Separately ($90.00)

YES

Sold Separately ($90.00)

Works with an optional plug-in that pushes invoices, customers and inventory items to QuickBooks Pro (Windows Only)

NO

YES

Sold Separately ($300.00)

This version includes a feature that lets you pull information from Quick Books for the inital setup and then push customers, inventory items and invoices back into Quick Books.

If you want a live, real time connection to your Quick Books file and are using Quick Books for Windows, you can also add the plug-in.

Select your version.
 The Desktop Dispatcher Reg. Edition. $500
The Desktop Dispatcher Pro Edition. $700 Includes all the features of the Regular version plus equipment tracking, project management, dashboard, routing and much more.
 The Desktop Dispatcher Unplugged $900 Includes all the features of the Pro version, plus the ability to push invoices, customers and inventory items to Quick Books Pro (Mac or PC)
Optional Add-On's
Optional Add-On's
Optional Add-On's
Optional Add-On's

Add Outlook plug-in ($125.00) Pushes appointments to Outlook and syncs to iPhones and iPads via iCloud.

  Add the Outlook plug-in that allows you to push appointments from TDD Pro to Outlook. $125.00
 

Add iCal plug-in ($90.00) Pushes appointments to iCal and syncs to iPhones and iPads via iCloud.

 Add the iCal plug-in that allows you to push appointments from TDD Pro to your iCal and iPhones and iPads.
 

Add QuicBooks Pro Plug-in

(TDD Pro Pro Only)

See it in action here.

Add the QuickBooks Plug-in that lets you push invoices, customers and inventory items to your QuickBooks Pro file (Window Only)

$300

This version includes a feature that lets you pull information from Quick Books for the inital setup and then push customers, inventory items and invoices back into Quick Books.

If you want a live, real time connection to your Quick Books file and are using Quick Books for Windows, you can also add the plug-in.

Add one year of support Now and save $100.00. Includes phone support and remote desktop sharing sessions.

Add 1 year of support now for $200.00

Add 1 year of support now for $200.00

 
Upgrade from any version to the next for $200.00
Upgrade from any version to the next $200.00


Ad-Hoc ( Customized ) $50.00 per device per year.

Step 3
We contact you, with your new passwords and registration number, after we receive notification of payment.